Help & FAQ
Everything you need to know about using Folio.
What is Folio?
Folio is a creative portfolio and digital identity platform. It provides one trusted link for your complete professional and creative story, combining the social discovery of creative platforms with professional credibility.
How to create an account
Click the 'Join Folio' button on the landing page, enter your email and a password, and verify your email. You will then be prompted to claim your unique @username which acts as your public portfolio URL.
How to build and customise your portfolio
Once logged in, go to your Profile. You can add a profile picture, banner, bio, and social links. You can also customize the theme and color accents of your portfolio from the appearance settings.
How to create and publish projects
Click the '+' button or 'Create Project' from your dashboard. Use our intuitive block builder to add text, images, videos, and interactive elements. Once you're happy with the layout, click 'Publish' to make it visible on your profile.
What are verified profiles?
Verified profiles display a badge indicating that the creator's identity has been confirmed. This adds an extra layer of trust and professional credibility, ensuring that the portfolio and its contents authentically belong to the creator.
How categories work
Categories help organize projects and creators on the platform. When you publish a project, you can assign it to relevant categories (e.g., UI/UX, Video, Architecture), making it easier for others to discover your work in the Discovery Feed.
How to edit your profile
Navigate to your profile page and click 'Edit Profile'. From there, you can update your bio, location, display name, and links. Changes are saved automatically and reflect instantly on your public link.
How the discovery feed works
The discovery feed surfaces the best and most relevant projects across Folio. It uses a combination of recent activity, curated 'Best of Folio' selections, and category filters to help you find inspiration and connect with other creators.
Account settings and security
You can manage your email, password, and active sessions from the Account Settings page. We strongly recommend using a secure password. If you ever need to delete your account or download your data, you can do so from the Privacy tab in settings.
Still need help?
Our support team is always ready to assist you with any questions.